Remote access to CAE software (Citrix XenApp)

How to use Citrix XenApp to remotely access CAE software

With the Engineering Duo rollout, you will now need to use remote.engr.wisc.edu whenever you wish to use Citrix Xen App.  You will no longer be able to log in using the Citrix Workspace app, however it can still be used as a method to access applications if you need to access files stored on your local hard drive (See Step 5B). That being said, we do recommend using the light version, as there are fewer variables that can cause issues.

  1. Navigate to remote.engr.wisc.edu and log in with your CAE credentials

    Login

  2. You will now be prompted to login with Duo.  Either enter a password or send a Push notification to your mobile device

    Duo

  3. You will now see a message about acceptable use of Citrix XenApp.  Please read it and click Accept

    Acceptable Use

  4. You should now see a page asking how you would like to use Citrix.  As mentioned above, we do recommend using the light version, however, you are able to use the Citrix Workspace application as well:

    Reciever or Light

  5.  If you selected the light version, see part A; If you wish to use Citrix Workspace, see part B below:
A. Light Version (recommended)
This version will keep everything in your web browser.  To launch an app. click on it's icon. For this example, we'll use Matlab
Launch Matlab

The application will now launch in a new tab in your browser

Matlab in Browser

Using the light version will also allow you close an active session if the program gets hung up. For info on doing that, see here: https://kb.wisc.edu/cae/102255

B. Citrix Workspace/Receiver

To use Citrix Workspace, you'll need to have the application installed.  Information on that can be found here:

You launch apps the same way as the Light version, clicking on them in the main Citrix webpage.  We'll use Matlab again as the example

Launch Matlab

The first time you launch an app, you may get a pop-up asking if you want to Open the Citrix Workspace Launcher.  You can check the "Always Allow" box if you wish, then click "Open Citrix Workspace Launcher"

Matlab open

Citrix Workspace should now open Matlab

Workspace with Matlab

The only major advantage to using workspace is having access to files stored on your computer:

NOTE: IF YOU ARE SAVING FILES USING WORKSPACE, VERIFY THE SAVE LOCATION.  IF YOU SAVE TO C: ON THE CITRIX SERVER YOUR FILES WILL LIKELY BE GONE NEXT TIME YOU LOG IN. MAKE SURE YOU ARE SAVING TO YOUR FILESPACE, A KUMO OPTION (https://kb.wisc.edu/cae/55146), OR YOUR LOCAL C: DRIVE.

You are able to switch which version of Citrix you wish to use.  To do so, log into the main page, click on the gear in the top right corner, then click Account Settings

Account Settings

Now click "Change Citrix Receiver".

Change Receiver

This will take you back to the screen you saw in Step 4, allowing you to select the Light Version or Citrix Workspace/Receiver




Keywords:citrix xen app remote matlab ees solidworks workspace receiver mac windows xenapp   Doc ID:110906
Owner:Dan S.Group:Computer-Aided Engineering
Created:2021-05-19 10:49 CDTUpdated:2021-06-07 12:34 CDT
Sites:Computer-Aided Engineering
Feedback:  0   0