Microsoft 365 (Android) - Configure the Native Email/Calendar App for Android

IMPORTANT: Microsoft just released a version of Outlook which will work with UW-Madison's implementation of Microsoft 365. This application is fully supported by Microsoft. Microsoft 365 team recommends that all users install/use this application instead of the native Android mail/calendaring clients.
Because Android devices from different carriers and manufacturers have differing user interfaces and features, we are unable to provide detailed step-by-step instructions. The basic information below, combined with instructions from your carrier, should get you connected.

Important: Certain mobile devices that connect to your Microsoft 365 account via the Exchange/ActiveSync protocol can be remotely wiped. This is a useful feature that can help protect your privacy. Please read about Microsoft 365 remote device wipe to see if your device supports this, and learn how it works. If you do not want remote wipe capability via Microsoft 365, your device may have the option to connect via IMAP. If connected via IMAP, you will only have access to your email.

Important: We strongly recommend that, when it comes to your calendar, you only use your mobile device for viewing, not accepting or declining meetings. Use Outlook or Outlook Web App (OWA) to accept or decline meetings.

UW-Madison contracts with two wireless carriers (Verizon Wireless and US Cellular) to provide the university staff with discounted rates on cell service. For further details on these services, review the following information: DoIT Cellular Service (Mobile).

Configure your mobile device

Use the links below to find your device and use the instructions on configuring your account:


US Cellular



Once you start the configuration process (select Exchange/Active Sync/Microsoft 365/Corporate account type), use the basic information below to configure your account. Important: If you receive an error during the configuration process and are unable to connect to your Microsoft 365 account, return to the initial account setup screen and click on the "Manual" button and enter the required settings.

Important: During the configuration process, you will be asked to agree to allow your device to be remote wiped/managed. You must agree to this to complete the configuration of your Microsoft 365 account. For further details on how remove wipe is being managed, review Microsoft 365 - Remote Device Wipe.

NetID Account Settings

Use your primary email address when entering this information for your "Email Address" field. To verify the primary email address for your account, use the following document: Microsoft 365 - Change your Primary Address.

Email Address
This would be your primary address: or or
NetID password
User Name
Incoming Server (Exchange Server)
Security Type
Outgoing Server

Service Account Settings

Email Address
This would be your primary address:
Service Account password
User Name
For multi-level domains,, use the following format:
Incoming Server (Exchange Server)
Security Type
Outgoing Server

The following example is for Bucky Badger

Email address (primary address):
Exchange Server:
Use secure connection (SSL): (checked)
Use client certificate: (not checked)

IMAP4/POP3/SMTP Configuration Parameters

* If setting up your account to use IMAP4/POP3/SMTP (manual setup must be selected), use the following settings (Note: POP3 is not recommended):


Server Name


Encryption Method










Note: If your original WiscMail/WiscMail Plus account was configured on this device, use the following instructions to remove the account: Android - Removing an email/calendar account.

Keywordso365 microsoft outlook calendar people address book email e-mail clients smtp ssl tls configuring =ldap smtpauth service accounts netid server username password credentials OS domain outgoing pop office365 configuring android google mobile client configuration accessing emails messages account device cell phone samsung galaxy nexus motorola tablet htc s5 lg verizon att spring us cellular phone   Doc ID42965
OwnerHelp Desk KB TeamGroupDoIT Help Desk
Created2014-08-18 14:02:43Updated2024-03-01 17:24:14
SitesDoIT Help Desk, Microsoft 365
Feedback  1   6