Microsoft 365 (Outlook for Windows) - Configure Outlook

This document will guide you through configuring your Microsoft 365 account in Outlook for Windows.

Important: To begin using modern authentication protocols for Office 365 through Outlook for Windows, please expand the Create a new profile below.

Note: If you are experiencing connectivity issues with your Outlook client, we recommend following steps outlined at Microsoft 365 - Can't sign in to Microsoft Office, access Microsoft Outlook, or interact with Microsoft data files.

Important:

  • Depending on the size and amount of emails you have in your account, Outlook may require some time to completely download all of your mail (and other data) the first time you load Outlook after configuring your account.
  • If you are having issues interacting with the configured account or with other accounts, please verify you have authenticated into Outlook before contacting the help desk.
  • You may experience issues with Outlook that are often resolved by performing a full uninstall/reinstall of Microsoft Office. The following Microsoft documentation provides instructions on how to fully uninstall Microsoft Office on your PC: Uninstall Office 2016, Office 2013, or Office 365 from a PC.

If you are using new Windows 11 computer/installation, please follow steps outlined within 'First Time Using Outlook' section below to setup/configure Outlook desktop client.

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Keywords:
microsoft office365 o365 m365 microsoft 365 installation configuring client configuration accessing setup profile server settings uninstall remove 2016 2019 ProPlus
Doc ID:
52197
Owned by:
O365 S. in Microsoft 365
Created:
2015-06-10
Updated:
2025-01-02
Sites:
DoIT Help Desk, Microsoft 365