CCI Private Cloud - Data Elements Allowed in CCI Private Cloud
Non-Restricted Data elements are allowed in the CCI Private Cloud environment.
- Data Classification - https://policy.wisc.edu/library/UW-504
- Restricted and Sensitive data elements are not allowed in Public Cloud Infrastructure without Cybersecurity Cloud Assessment for Restricted Data.
The following Restricted Data elements are not allowed in the CCI Private Cloud environment:
- Data Protected by PCI Regulations
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store protected by PCI regulations?'
- Data Protected by Select Agent (SA) Regulations - FISMA
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store protected by Select Agent regulations?'
- Social Security Number (SSN)
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store SSN information?'
- UW-Madison Photo ID Number
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store photo ID information?'
- Data Protected by FERPA
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store data protected by FERPA regulations?'
- Financial Account Number or Any Data That Would Permit Access to an Individual’s Financial Account
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store financial account data?'
- Driver’s License Number or State Identification Number
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store driver's license or state ID data?'
- Deoxyribonucleic Acid (DNA) Profile
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store DNA data?'
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- Unique Biometric Data
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store biometric data?'
- Unique Biometric Data
If you're unsure how to classify your data, please contact cci-virtualization@wisc.edu.
Incident Reporting & Technical Support
CCI Private Cloud Incident Reporting
- Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
- Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.
CCI Private Cloud Technical Support
- Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
- CCI Private Cloud technologists will respond to all support requests by the end of the following business day.