ECMS - User and administrator accounts and requirements

This document explains ECMS user and administrator accounts and requirements

Account request procedure and requirements

  • All manual account requests must be made via the JIRA process for ImageNow (see
  • In addition to the information required for account creation listed at a requested user must have a valid appointment at the requesting institution at the time of the account request (if the user loses the appointment, their account will be inactivated until they obtain an appointment). If you need an Imaging account for someone without a paid position in the requesting institution, you will need to secure a zero dollar appointment for that person. 
  • Imaging user accounts will need specific groups provisioned for access depending on what institution provisioned their appointment, see
  • Most Imaging user account requests require a completed end-user compliance form available at
  • Normal user account requests (including optional privileges) must be approved by the business unit’s data custodian.
  • Administrator account requests must also be approved by the Imaging Team.

User accounts

User account privileges vary and are determined by the custodian of the data who created your account request. User accounts in the Imaging system are used to process documents in workflow and batches, scan and link documents, search and view documents.

Naming format for user accounts (see Login to Perceptive Content Desktop Client)

  • UW-Madison and UW-Extension user accounts:
    • Username:
    • Password: netid password
  • UW-Milwaukee user accounts:
    • Username:
    • Password: pantherid password

Optional privileges for user accounts

Administrator accounts

Administrator accounts are used to create and administer workflow queues, application plans, views and annotations in the Imaging system. Administrators also add/remove users/groups to workflow queues, and create or administer document types and custom properties.

Naming format for administrator accounts

  • UW-Madison and UW-Extension admins:
    • Username: netid
    • Password: netid password
  • UW-Milwaukee admin:
    • Username:
    • Password: pantherid-a password

Administrator accounts cannot

Keywords:admin user account poi request access requirements   Doc ID:58983
Owner:Douglas S.Group:ECMS
Created:2015-12-16 18:05 CDTUpdated:2022-03-14 13:31 CDT
Sites:DoIT Help Desk, ECMS
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