Help Desk (Retiree without IT Services) - Steps to take before losing access to Microsoft 365, Google, Zoom, Box, and Qualtrics
Effective January 2018, individuals who leave the University may begin a deactivation process that may change their access to the following services:Affected IT Services
- Microsoft 365
- G Suite
Note: Service-based deactivation will not impact the NetID Login Service.
Why am I losing access?
Your affiliation type determines how your access to affected IT services will change when you leave the University. Please see the chart below to learn more.
|University Affiliation Type||Reason for Affiliation Type||Access to
|Retiree*||HR updated your employment status to indicate you are a retiree with no continued access to campus IT services||Lose access to all affected IT services|
*Retirees are not automatically granted continued access to campus IT services and will need to apply to retain access. Contact your HR department to learn more.
When will I lose access?
View the service-based deactivation timeline to see when your access will change.
What should I do next?
Step 1: You are encouraged to classify data that you created into two categories:
Personal data: You can keep this data and will need to backup files before losing access to your account.
University data: You will need to transfer ownership of this data to designated faculty/staff or to another University account.
Step 2: Once you organize your data, your next step will be to either backup or transfer ownership of that data:
|Backup personal data||Transfer ownership of University data|
|Microsoft 365||Microsoft 365 - Email Backup Strategies||Microsoft 365 - Backup OneDrive for Business data||Microsoft 365 - Preserving organizational data due to a position change or retirement|
|UW-Madison Google Workspace - Preserve your data|
|Zoom||If applicable, download cloud recordings and/or export past meeting information.||If applicable, share cloud recordings and/or past meeting information with current UW-Madison colleagues.|
|Box||UW-Madison Box - Preserve Your Data||Box - Transferring Folder Ownership|
|Qualtrics||UW-Madison Qualtrics - Preserving your data||UW-Madison Qualtrics - Transfer ownership of your survey|