MFA-Duo - Logging in with Multi-factor Authentication

This document will provide instructions for logging in to a service that requires Duo Multi-factor Authentication.

In order to login with Duo Multi-factor Authentication, you must have first registered a device and linked it with your NetID. If you have not yet completed this, follow the instructions here: MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account

    1. Navigate to the page that requires Duo Multi-factor Authentication after NetID login (for example MyUW).

    2. Authenticate with your NetID and Password.

    3. You will now be presented with the MFA-Duo screen which, by default, will send your device a push.

      verified push prompt

    4. Follow the instructions for your desired login method:

    5. You should be successfully logged into the service requiring Duo Multi-factor Authentication.

See accessibility & usability information

We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.

For questions regarding how to get access to the MFA mobile app contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu.

How to get access to a Security Key or Duo Token/Fob 

Students

Students, to obtain a token/fob, please contact the DoIT Help Desk (608) 264-4357 or email help@doit.wisc.edu. Students with disabilities can also request a token or security key at the McBurney Disability Resource Center, 702 W. Johnson St., Suite #2104, Madison WI 53715 on the 2nd floor.

Faculty, Staff, and Researchers

Employees can get access to devices for MFA at their Human Resources Office or IT department. For questions contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu. 



Keywords:
netid login app password get in login authenticate 2 two factor multi
Doc ID:
81482
Owned by:
MST Support in Identity and Access Management
Created:
2018-04-07
Updated:
2025-06-02
Sites:
DoIT Help Desk, Identity and Access Management