eText Program - Where to get support on publisher Digital Learning Tools (DLTs) used in the Engage eText program

While the DoIT Help Desk and the eText team support the Unizin Engage tool, we will likely have to direct both instructors and students to the publisher for support on other publisher Digital Learning Tools (DLTs). Please see the chart below for where to go for support. Unizin Engage is included for completeness.

Tool:	Support Note 1:	Support Note 2:	Support Note 3:
Cengage MindTap and WebAssign	Support provided by Cengage: cengage.com/support	Cengage platform status: techcheck.cengage.com	Cengage phone support: 1-800-354-9706
Macmillan LaunchPad and Sapling Plus	Support provided by Macmillan: bit.ly/MacmillanLearningSupport	Macmillan phone support: 1-800-936-6899
McGraw-Hill ALEKS	Support provided by McGraw-Hill for ALEKS: bit.ly/ALEKS_support	McGraw-Hill phone support for ALEKS: (714) 619-7090
McGraw-Hill Connect	Support provided by McGraw-Hill for Connect instructors: http://bit.ly/2rgTlFf	Support provided by McGraw-Hill for Connect students: http://bit.ly/2KuDax7	McGraw-Hill phone support for Connect: 1-800-331-5094
Pearson MyLab and Mastering	Support provided by Pearson: bit.ly/PearsonHelpDesk	Pearson's "Contact Us" form: bit.ly/PearsonContact1
Pearson Revel	Support provided by Pearson for Revel - student support: bit.ly/PearsonRevelStudentSupport	Support provided by Pearson for Revel - instructor support: bit.ly/PearsonRevelInstSupport	Support provided by Pearson for Revel: bit.ly/PearsonHelpDesk
Unizin Engage	KnowledgeBase Docs on Unizin Engage: bit.ly/UWMadisoneTextDocs	Unizin Docs on Engage: https://resources.unizin.org/display/EKB/Unizin+Engage	Support provided by DoIT Help Desk for Unizin Engage: kb.wisc.edu/helpdesk/