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CHM Facilities - Phones and CHMI Contact List
An overview of VOIP phones at the Kennedy Building. How to use them and how to get them set up.
CHMI Contact List
To access the CHMI Contact List you can use this link: CHMI Contact List. You will only have access if you are CHMI Staff or Trainees. If you don't have access but believe you should please contact Brendon Panke (bjpanke@wisc.edu).
The Basics
- The Kennedy Building exclusively uses new, digital VoIP (Voice over Internet Protocol) telephones. These phones are essentially small, phone-shaped computers that connect over ethernet and send / receive speech as digital signals.
- New phones and numbers need to be provisioned by DoIT and plugged into an activated network jack.
- Please contact one of our authorized users; Brendon (bjpanke@wisc.edu), Sarah Keib (keib@wisc.edu), or Brittany Thomson (brittany.thomson@wisc.edu); to coordinate any phone set up. Do not move your phone to a new jack without consulting Brendon or Sarah (your phone won't work).
Phone Help
-
Guides and Phone Manuals
Standard issued phone: Cisco Model #7841- DoIT's Cisco VoIP overview
- Reference Guide
- Full User Manual
- Video Tutorial
- Online Portal for Voicemail and Settings - You can have missed calls and messages forwarded to your email through this portal.
- Contact the DoIT help desk and loop in Brendon as an FYI.
- If the issue involves our network, contact CHM IT (help@chm.wisc.edu).
Dialing Instructions
- Use 10 digits for campus calls
- Full reference guide here
| Call Type | Pattern | Example |
|---|---|---|
| Campus or local state agency | ten-digit dialing | (608) 262-4357 |
| Local calls | 1 and ten-digit local number | 1-(608) 555-1234 |
| Toll free calls | 1 and 1 and ten-digit number | 1-1-800-555-1234 |
| Long distance calls | 1 and 1 and ten-digit number | 1-1-212-555-1234 |
| International call to country in the North American Dialing plan (like Canada, Jamaica) *FOR UW BUSINESS ONLY* | 1 and 1 and ten-digit number | 1-1-416-555-1234 |
| International call to all other countries *FOR UW BUSINESS ONLY* (May take up to 45 seconds to connect) | 1 and 011 and number | 1 011 44 303 123 7300 |
| Emergency call | 911 | 911 |
| Block caller ID local call | 1 and *67 and ten-digit local number | 1-*67-(608) 555-1234 |
| Block caller ID long distance call | 1 and *67 and 1 and ten-digit number | 1-*67-1-212-555-1234 |
Community Phones
- The two phone booths upstairs and the one downstairs are outfitted with their own phones.
- Their is also a phone in Conference Room 124 and Interview Room 165.
- The Kennedy Library (Equipment Library, in electronics category) has a standard and larger conference phone and USB speakers (Jabra, "Hockey Puck") available for checkout that can be used in any of the conference rooms.
Community Phone Numbers
The Community phones should already be signed in to the following numbers. If you need the ability to use your own assigned number with these phones, please contact Brendon (bjpanke@wisc.edu) to get this set up.
- Phone Booths (rms 125, 130B, 241, 243): 262-0970
- Interview Room (rm 165): 262-0177
- Conference Room 124: 262-0836 (to use phone in other room please check out from Equipment Library)
Conference Calls
See here for instructions for hosting calls with up to 30 people.