Account Consolidation

The process of combining multiple accounts into a single account during the transition to Office 365.


Alternate Address

In Microsoft 365, an alternate address is any email address associated with a NetID@wisc.edu or service account (something@domain.wisc.edu). Any NetID or Service account may have any number of email addresses associated with it. These email addresses includes, but is not limited to, previous alias/alternates accounts and/or user/role/service accounts that have been consolidated with the NetID. A message destined to any of the alternate addresses will be delivered to the main address on the account (NetID@wisc.edu or something_domain@wisc.edu).


Cloud Service

Services made available to users on demand via the Internet from a cloud computing provider's servers as opposed to being provided from a company's own on-premises servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider.


Email Address

An email address identifies the account that messages should be delivered (e.g., bbadger@wisc.edu). An account can have multiple email addresses. Each account in Microsoft 365 has only one primary address, but an account can have multiple alternate addresses. An account will accept email for any email address on the account.


Email Domain

In email addresses, the domain is the part of an email address comes after the @ symbol. For example, for the email address of "bbadger@wisc.edu", the domain is "wisc.edu".


Microsoft 365 (Email and Calendaring System)

Office 365 is a cloud-based service provided by Microsoft. To see what features are available in UW-Madison's implementation, check here: Microsoft 365 - What features are included in Microsoft 365?