The process of combining multiple accounts into a single account during the transition to Office 365.

In Microsoft 365, an alternate address is any email address associated with a NetID@wisc.edu, service account (something@domain.wisc.edu), or Microsoft Group account (something@office365.wisc.edu). An account may have any number of email addresses associated with it. A message destined to any of the alternate addresses will be delivered to the main mailbox on the account.

Office 365 is a cloud-based service provided by Microsoft. To see what features are available in UW-Madison's implementation, check here: Microsoft 365 - What features are included in Microsoft 365?

Microsoft 365 service accounts are intended to be used for shared/changing roles (e.g., info, secretary, webmaster, newsletter, feedback, etc.) or service/programmatic access (e.g., printers, copiers, mailers). Service accounts can be accessed via all Outlook clients. Learn more about the types of accounts available within UW-Madison's implementation of Microsoft 365.

A web site that allows administrators and end users to manage accounts (NetID and departmental) that access Office 365, WiscMail, CloudFax, Box, Qualtrics, LastPass, and Google Apps.