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The process of combining multiple accounts into a single account during the transition to Office 365.

In Microsoft 365, an alternate address is any email address associated with a NetID@wisc.edu, service account (something@domain.wisc.edu), or Microsoft Group account (something@office365.wisc.edu). An account may have any number of email addresses associated with it. A message destined to any of the alternate addresses will be delivered to the main mailbox on the account.

Office 365 is a cloud-based service provided by Microsoft. To see what features are available in UW-Madison's implementation, check here: Microsoft 365 - What features are included in Microsoft 365?

The location in the Office 365 system where your email, calendar, task list, and address book are stored. Each Office 365 account has one primary address, but can have many alternate addresses.

Microsoft 365 service accounts are intended to be used for shared/changing roles (e.g., info, secretary, webmaster, newsletter, feedback, etc.) or service/programmatic access (e.g., printers, copiers, mailers). Service accounts can be accessed via all Outlook clients. Learn more about the types of accounts available within UW-Madison's implementation of Microsoft 365.

A web site that allows administrators and end users to manage accounts (NetID and departmental) that access Office 365, WiscMail, CloudFax, Box, Qualtrics, LastPass, and Google Apps.