LastPass - What’s the Difference Between LastPass Enterprise, LastPass Premium, and LastPass Free Accounts?
1Password is replacing LastPass as UW-Madison's supported Password Manager. 1Password was selected for its intuitive user-friendly interface, robust set of features, and excellent track record in safeguarding sensitive data.
Current LastPass users are being invited to 1Password starting in December 2024. LastPass will remain active until May 2025. For more information and updates, refer to the transition FAQ: 1Password - LastPass Transition FAQs
An overview of the key differences between the LastPass Enterprise, LastPass Premium, and LastPass Free account types
| LastPass Enterprise Accounts | LastPass Premium (as a Perk) Accounts | LastPass Free Accounts | |
| Who is the Intended User? | Intended for faculty, staff, and student-employees of UW–Madison wanting/needing a work-specific password manager | Best for students, retirees with IT services, emeriti, and alumni of UW–Madison, as well as any faculty, staff, or student-employees wanting a personal account | Best for users who are no longer affiliated with UW–Madison |
| What email address is being used? | Your NetID@wisc.edu email address. | Any UW–Madison Office365 email address can be used to confirm eligibility. Any personal email address (i.e. Gmail, Yahoo, etc.) can be used to sign up. | Any personal or UW–Madison email address (except your NetID@wisc.edu email address) can be used to create your LastPass Free account |
| How do I log in? | Using NetID Login (default) or a Master Password (by request) | Using a Master Password | Using a Master Password |
| Where do I sign up? | Through your Wisc Account Administration page | Through our partner premium link: University of Wisconsin Madison and LastPass | Through the LastPass website: Create account |
| What secrets are being stored? | Passwords and other secrets used to access work related systems and applications | Personal passwords, documents, and secrets, such as financial, social media, and personal email accounts | Personal passwords, documents, and secrets, such as financial, social media, and personal email accounts |
| Who can I share secrets with? | Can share with individuals, project teams, and business areas across campus using secure, shared folders | Can share with up to 30 other personal accounts on a one-to-many basis. | Can share with other personal accounts on a one-to-one basis |
| Who should I contact for support? | The DoIT Help Desk | LogMeIn Priority Tech Support | LogMeIn Tech Support |
| What Multi-Factor Authentication (MFA) options are available? | MFA-Duo through UW-Madison (required) | MFA options include LastPass Authenticator, Duo, Google Authenticator, Transakt, Grid, YubiKey, Sesame, and fingerprint identification | MFA options include LastPass Authenticator, Duo, Google Authenticator, Transakt, and Grid |
| Is there encrypted file storage? | Up to 1GB per user | Up to 1GB | Up to 50MB per user |
| Can I set up Emergency Access to My LastPass Vault? | No, this feature is Not Applicable to Enterprise accounts | Yes, emergency access for a designated individual can be set up as part of your Premium account | No, this feature is not available for Free accounts |
| What does the account cost? | $0 (service provided by UW–Madison) |
$0 (after validation of affiliation with UW–Madison) Otherwise $36/year |
$0 (it's a free tool) |
| Does it monitor password security? | Yes, through its Security Dashboard. Dark Web Monitoring is also provided | Yes, through its Security Dashboard. Dark Web Monitoring is also provided | Yes, through its Security Dashboard. |
For a full list of features for each account type, refer to the LastPass Pricing page.
LastPass Enterprise Accounts
Enterprise accounts are tied to UW–Madison employment. They are available to faculty, staff, and student-employees for work-related university usernames and passwords. Enterprise accounts are supported by DoIT, are compatible with NetID Login, and have additional functionality relating to password sharing, group management, and user provisioning. You can sign up for an Enterprise Account through your Wisc Account Administration Page. For full instructions, see Getting Started with LastPass Enterprise.
Please Note: To have full enterprise functionality, your LastPass Enterprise account email should be your NetID@wisc.edu email address.
LastPass Premium Accounts
LastPass Premium accounts are separate from LastPass Enterprise accounts.
As part of the Enterprise Site License, UW–Madison can offer free LastPass Premium accounts to anyone with an active UW–Madison email address. If you already have a LastPass Free account associated with the email address you use, your Free account will be upgraded to a Premium account at no cost.
LastPass Premium accounts are not supported by DoIT and lack some of the functionality of Enterprise accounts, but still provide a robust personal password management solution for students, faculty/staff/employees that want a personal account, and those who are eligible for but don’t want an Enterprise account. You can sign up for your free LastPass Premium account through our premium partner link: https://lastpass.com/partnerpremium/uw.
To sign up, in the first field, enter any of your UW–Madison email addresses to confirm eligibility.
In the second field, enter any personal email address to set up and access your LastPass Premium account. If you want to upgrade your LastPass Free account to Premium, enter the email address associated with your LastPass Free account.
Please Note: If you’ve already purchased a Premium account independently, you will need to cancel your automatic renewal, before the free Premium perk can be added to your personal account.
LastPass Free Accounts
LastPass Free accounts are the most basic account offered by LogMeIn. They are available to anyone at any time regardless of affiliation to UW–Madison. Unlike Enterprise and Premium accounts, Free accounts have storage and sharing limits, and lack advanced features such as emergency contacts and encrypted file storage for important documents. LastPass Free accounts are not supported by DoIT. However, you can independently sign up for a LastPass Free account through the LastPass website.
For a full list of features for each account type, refer to the LastPass Pricing page.