If you enjoy helping people and solving problems, the UW-Madison Help Desk is the place for you. The Help Desk hires students of all majors ... Biology, English, Theater, and the occasional Computer Science major as well. We offer flexible schedules, and a fun and friendly work environment. Students have many opportunities to advance in training and in pay, and are welcomed to apply for internal Student Leadership Program positions.

Don't know much about computers? If you have the technical aptitude and an interest in providing exceptional customer service, our training and mentoring program will get you up to speed on the skills you will need to start assisting our customers with basic computer questions and issues.

• Help Desk - Student Help Desk Agent Position Description
  • Help Desk Student Leadership Program positions:
    • Help Desk - Data & Metrics Student Lead Position Description (Student Leadership Program)
    • Help Desk - WiscIT Lead Position Description (Student Leadership Program)
    • Help Desk - Student Team Lead Position Description (Student Leadership Program)
    • Help Desk - Student Developer Position Description (Student Leadership Program)
    • Help Desk - Student Level 2 Analyst Position Description (Student Leadership Program)
• Help Desk KnowledgeBase (KB) - Student Lead Technical Writer Position Description

To apply, please visit the Student Jobs Page and search for 'DoIT' to see available positions!