Cisco VoIP - Jabber Client Navigation & Limitations (Chromebook)

Hub Window Navigation

1. User Information and Navigation to Settings - Displays signed in user information, options, and allows for navigation to the settings.
   
   
2. Contact List View - List of contacts that you've added to your list.
   
   
3. Call View (Default View) - History of calls (all calls and missed calls). This view is the default when launching Cisco Jabber.
   
   
4. Calendar / Meetings View - This view does not currently function under the UW-Madison system.
   
   
5. Voicemail View: Allows for you to view received voicemails, send voicemails, and call your own voicemail for configuration.
   
   
6. Search (Available under the Call, Contact, and Calendar views) - Searching will bring up contacts within the organization, saved contacts, or relevant information to the search if it is available.
   
   
7. Keypad / Add Contact (Available under the Call and Contact views respectively) - The keypad view allows for the manual dialing of phone numbers. The contact view button changes to an add contact action under the Contacts view.

User Menu Navigation

• 1 - User Information - Selecting this displays the following information:

1. 1. Phone number
   2. Email
   3. Name
   4. Title
      
      

• 2 - Hunt Group Status & Login - If your line is a part of a hunt group, your status will be displayed here. Selecting this will redirect to the settings page to login to the hunt group.
  
  
• 3 - Settings - Redirects to the Cisco Jabber for Chromebook settings page. This page includes the following settings:

• • General

1. 1. 1. Vibration
      2. Status
      3. Display
      4. Custom tab
         
         

• • Calls

1. 1. 1.  Audio and video
      2. Call options
      3. Call forwarding
      4. Hunt Group
         
         

• • Accounts

1. 1. 1. Phone Services
      2. Voicemail
         
         

• • Help

1. 1. 1. About
      2. Knowledge base
      3. Problem reporting
      4. Configuration
      5. Send feedback to Cisco
         
         

• 4 - Account Information - Displays the current line you're associated with along with voicemail. Selecting either of these will display the server(s) you're connected to and the login information for the current session.
  
  
• 5 - Sign Out - Allows you to sign out from the current Cisco Jabber session.

Jabber for Chromebook Limitations

• Due to the application being developed for Android phones / tablets, some pieces of this software do not function properly or correlate over to a laptop based design well. Examples of this are as follows:

1. 1. Meetings tab under the Hub view
   2. Vibration settings under the settings menu
   3. Limited settings that are Chromebook / laptop specific

• Only one line can be associated with a Jabber for Chromebook configuration
• Calls cannot be redirected to a primary hardware phone

Additional Resources

• Cisco VoIP - Jabber for Voice Only Overview and Sign in Information
• If you need further help, please contact the DoIT Help Desk for assistance
• If you need an emotional boost, please navigate here