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Topics Map > Business Systems > Human Resources System (HRS)
SFS -- Webpages Not Loading in SFS Applications like HRS or WISPER
After a security patch was applied on February 21st (2021), newer versions of Firefox (84 and after) may have problems loading the SFS homepage, including applications like e-Reimbursement, HRS, timesheet and WISPER. This article gives a brief description of the problem and workarounds. Other browsers may be affected.
SFS Logon Link
Some Applications in the SFS Family
- e-Reimbursement
- HRS including timesheet and approvals
- WISPER
Problem Description
A security patch was applied to SFS on 2/21 that may affect users with newer versions of Firefox. After authenticating into SFS, the page may freeze and the Home Landing page may not appear. We have a few work arounds for the situation at this time.
Work Arounds
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When using Firefox and you encounter this issue, simply click the link to access the SFS environment again and the Home Landing page should appear without having to re-authenticate.
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Use a browser other than Firefox. We haven’t been able to replicate the issue when using either Chrome or MS Edge/Internet Explorer.
A case has been opened with Oracle PeopleSoft to remedy this issue.