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Help Desk - Browser Troubleshooting

This document outlines common troubleshooting steps for solving most browser issues.

Clear your browser cache and cookies using instructions in Clearing Browser Cache and Cookies
Try using another browser if possible, such as Chrome, Firefox, or Safari:
- Download Chrome: https://www.google.com/chrome/
- Update Safari: https://support.apple.com/downloads/safari
- Download Firefox: https://www.mozilla.org/en-US/firefox/new/
Try using a private (incognito) browser mode:
Check for browser updates:
- Chrome: https://support.google.com/chrome/answer/95414
- Safari: https://support.apple.com/en-us/HT204416
- Firefox: https://support.mozilla.org/en-US/kb/find-what-version-firefox-you-are-using

See Also

Opening a Private Browsing Window

Keywords	clear cache incognito browser website web reload Suggest keywords	Doc ID	109511
Owner	Help Desk KB Team	Group	DoIT Help Desk
Created	2021-03-03 14:17:25	Updated	2021-03-03 14:20:52
Sites	DoIT Help Desk
Feedback	1 0 Comment Suggest a new document