What mobile operating systems are compatible with the app?
All current versions of iOS are compatible.
The app is not available on the Google Play Store.
Android users can login to the MyUHS web portal for the same functionality.
What are the app features?
View lab results
Upload immunization and health history information
Improved functionality in a mobile responsive design
Securely communicate with providers
Schedule appointments, including COVID-19 testing
Check in for telehealth appointments
Troubleshooting
You can login to MyUHS here for the same functionality as the app.
If unable to login, please email uhs@uhs.wisc.edu to determine if you're eligible.
For other issues, try:
Force quitting
Restarting the phone
Uninstalling and reinstalling
If receiving a "mobile phone required" error when attempting to book an appointment in the MyUHS app or portal, you will need to update your MyUHS profile to include a mobile phone number. Once entered, the error message will no longer appear and you will be able to proceed with scheduling an appointment.