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Cisco Anyconnect (Windows) - Connecting with the AnyConnect Client


WiscVPN is transitioning from using Cisco AnyConnect to Palo Alto GlobalProtect. For information on which client to use during the transition, see the news item WiscVPN Client Transition.

This document describes how to establish a connection with the AnyConnect VPN client software on a computer running Windows XP, Vista, 7, 8, or 10

  1. To launch the Cisco client:
    1. Windows XP, Vista, and 7: Click on Start > Program Files (or All Programs) > Cisco.

      Open the Start menu and search Programs Files to find the Cisco client.

    2. Windows 8 or 10: Press the Windows key to open the Start Screen, then begin typing Cisco AnyConnect Secure Mobility Client until you see the program appear on the left. Click on the program to launch it.

      Go to the Start screen and search for the Cisco client.

    3. The VPN Client will start. Type in the server name. Click Connect to proceed.

      Click connect after verifying that server name was entered.
    4. After a few moments of processing, the main window will display the message "Awaiting user input."

      The main window will say Awaiting User Input.

      A second window should have appeared with fields for the Group, Username, and Passcode. Your default connection entry should be selected by default. Use the dropdown menu for Group: to change the connection entry if necessary, then fill in your username and password and click OK to connect.

      Choose your connection entry, enter your login credentials, and connect.

      If you wish to change connection type or have trouble connecting, please see the following:

      • Group:
        • IP-pool: dynamic IP
        • IP-pool-OffCampus: dynamic IP, split tunneling
        • IP-static: static IP
        • IP-static-OffCampus: static IP, split tunneling

        Note: When you are on campus, you should connect using one of the OnCampus profiles. Similarly, it is recommended you use one of the OffCampus profiles when you are connecting from off campus, though there are exceptions to this (i.e. you need to ensure that network traffic bound for an off-campus location is encrypted).

        For more information about the difference between dynamic and static IP's as well as how to acquire a static IP, see WiscVPN - Static vs. Dynamic IP Addresses

      • Username: NetID username
      • Passcode: NetID password

        Note: those using a static IP will have received a separate username, which is normally your NetID with an underscore and a one added to it, such as bbadger_1. These users will still enter their NetID passwords to log in.

    5. Once connected, the AnyConnect window will disappear. You should see a message reporting the successful connection briefly appear in the lower-right corner of your screen, and the program icon should be visible in your system tray.

    6. To disconnect from VPN, double-click on the AnyConnect VPN client icon in the Windows System Tray and select Disconnect from the main window.

Keywords:vpn virtual private network networking client windows connecting connect connection dial dialer dialler cisco anyconnect xp vista 7 8 32-bit 32bit 64-bit 64bit ipsec 10 win10 win8   Doc ID:12533
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2009-10-31 19:00 CDTUpdated:2019-11-12 10:22 CDT
Sites:Computer-Aided Engineering, DoIT Help Desk, DoIT Tech Store
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