Perceptive Content Fundamentals

Workflow Designer

Workflow provides you with the basic building blocks to manage your workflow processes. This includes queues, routing options, a rules engine, alarms and messaging support, and the Workflow Designer utility. The Workflow Designer has a canvas-like area where you construct your tasks and the actions you want to take on them. There are three main queue types: Work Queue, Super Queue and System Queue. The majority of queues you set up will be Work Queues, and most routes that Connect them will be Sequential. After you elect to create a new process in the Management Console, you can open it in Workflow Designer and add all the features you want.

Workflow Queues

Workflow is comprised of queues and routes that move items through your business processes. A workflow item is the base component for workflow, and it references a specific document or folder in Perceptive Content. A workflow item is routed from queue to queue until it reaches its destination. These queues are linked by routes.

Work queues - A Work queue is a queue that is assigned to one or more users who are performing the same action upon the same workflow items within the queue.

Super queues - A Super queue redistributes workflow items to a collection of distinct queues that perform the same workflow function. These sub queues reduce the number of alarms, routes, and rules needed.

System queues - A System queue performs an action that does not require user intervention. For example, a queue that automatically prints documents or faxes. The action is usually performed with a rule or script.

Automated system queues - An Automated system queue (ASQ) is a predefined queue that performs a specific action. For example, a Content ASQ automatically submits items to Content Server. A Transfer ASQ sends items in the queue to the Object Storage Manager set that you specify when creating the queue.

Complete queue property - This queue property sets the queue as the final queue in a process. Any work, system, or super queue is allowed to be a Complete queue.

Join queue property - This queue property rejoins workflow items that have been routed in parallel, Any work, system or super queue is allowed to be a Join queue.