Common SPSS Software Error Codes

This document outlines the common errors that can occur when installing SPSS from the Campus Software Library and how to fix them.

Common SPSS Error Codes and How to Fix Them

Error 1311

Error 1311 indicates a problem with the installer. Please ensure you have properly extracted and run the installer. To do so, follow these steps:

  1. Download the zip file.
  2. Once that is downloaded, right-click it; a menu should pop up.
  3. From that menu, choose "Extract All."

Error 2072

Error message 2070 indicates that SPSS is unable to communicate with the license server. Please use the licensing key provided by your local IT Admin for your server-based license.

If you were installing as a standalone installation, first uninstall SPSS, and then follow the instructions on the Campus Software Library to install as an "Authorized User" of the software.

Error 7001

Error 7001 indicates that your application is unable to find a valid license. Confirm that you authorized your SPSS program using the License Authorization Wizard that was installed during the installation process; to do so, follow these steps (depending on your operating system):

Windows

  • Open the Start Menu, and click All Programs (or "all apps" relevant program directory).
  • Right-click on "License Authorization Wizard," and select "Run as Administrator."
  • Complete the license authorization wizard—reenter the authorization code you have been provided with.
  • Restart SPSS.

Mac

  • In Spotlight, search for the SPSS Statistics License Authorization Wizard.
  • Complete the license authorization wizard—enter the authorization code from the Campus Software Library SPSS download page.
  • Restart SPSS.

ErrCode=1 SubCode=18

If you receive this error code, you may need to be granted local admin rights in order to activate the software. 

Mac OS Sonoma Errors

There are known issues with running SPSS on Mac OS Sonoma. 

There is an issue that prevents SPSS from launching a local server by default.  The error message looks like this:

"Authorization in progress ... (576a8bead14841c90e1a)

Authorization succeeded:

License Code: T84D53FKZE2YBYN3MZZV6IK6FAQQ8HDTKB6KBJBSPKZBJ28LEPRHIBE8G7DCH8CZ6D3EKLYK9IY4HCU246JHQ3QJW7RAAVU5C9AAuthorization Error

License information for IBM SPSS Statistics installed in /Applications/IBM SPSS Statistics/Resources/Activation

No licenses found for IBM SPSS Statistics 29. ErrCode=1 SubCode=18"

Following these steps should resolve this issue: discussions.apple.com/thread/255214843?sortBy=best

IBM has also released a fix pack for Sonoma users:

Sonoma Fix Pack

After applying these solutions

After any of these issues, you may need to run the License Authorization Wizard, found in your IBM SPSS folder, and enter in your activation key from the Campus Software Library SPSS page to access your software.

Faculty, staff, and/or students licensed to use this software can download it from the Campus Software Library.

To better assist you with any issues that may occur when downloading software, all downloads are linked to a NetID.


Keywords:
SPSS, CSL, Campus Software Library, error 
Doc ID:
62753
Owned by:
Chris L. in DoIT Help Desk
Created:
2016-04-15
Updated:
2025-01-16
Sites:
DoIT Help Desk