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Help Desk - Common Support Links

This document contains a list of commonly used support links outside of the KB for easy access.

NetID / Campus ID Recovery

1. NetID Self Recovery
2. NetID Self Password Reset 
3. NetID Modification Page
4. NetID Activation Page
5. MyInfo CID / Transcript Recovery Page
6. Multiple Netid Verification

Duo Multi-Factor Authentication

1. Duo Portal 
2. Duo Manage Devices 
3. Duo Temporary Passcode
4. Duo Backup Passcodes for Future Use
5. Duo token registration

UWNet / Eduroam / WiscVPN

1. UWNet Device Pre-Register
2. WiscVPN Install
3. Eduroam Configuration Assistant

Other Helpful Campus Links

1. Canvas
2. Microsoft 365 Email
3. MyUW
4. Course Search and Enroll
5. Wiscard Balance
6. UW-Madison Registrar’s Office
7. UW-Madison Office of Admissions
8. Library Device Rental
9. College and Memorial Library Device Rental
10. Wisc Account Admin
11. Outages Page
12. WiscIT Open / New Tickets
13. Cisco VoIP Voicemail Portal
14. Cisco VoIP Self Care Portal

Remote Help (only used when instructed by a Help Desk agent)

1. Identity Proofing via Zoom
2. BeyondTrust Remote Support (BeyondTrust - Remote Desktop Support Agreement)

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OwnerHelp Desk KB TeamGroupDoIT Help Desk
Created2000-10-25 19:00:00Updated2023-06-20 13:14:45
SitesDoIT Help Desk
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