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Course Search & Enroll - Tips for Resolving Common Display Issues

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This document outlines some quick tips for fixing commonly occurring technical issues within the Course Search & Enroll App.


While using the Course Search & Enroll application, you may experience certain technical issues with the display. Here are a few common ones and solutions:
Refresh
Try refreshing your browser window (Control+R or Command+R, depending on your keyboard). You may have “timed-out.” You won’t lose your cart or enroll twice by refreshing.

Cart Unexpectedly Empty
Double-check that you are viewing the cart for the right term. If so, try refreshing your browser window.

Credits in Cart Show "NaN"
Try refreshing your browser window (Control+R or Command+R, depending on your keyboard). You won’t lose your cart or enroll twice by refreshing.

Courses in My Cart Won't Enroll
Try deselecting, then reselecting, the checkbox for the courses in your cart.

Enrolled Courses List is Empty
Try clearing browser cache and cookies.

If these issues persist, contact Get Help from DoIT.

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Keywords:errors technical problems messages refreshing cart suddenly unexpectedly empty credits nan won't can't cse cs&e   Doc ID:87486
Owner:Dana S.Group:Office of the Registrar
Created:2018-11-02 11:50 CDTUpdated:2020-02-04 12:10 CDT
Sites:DoIT Help Desk, Office of the Registrar
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