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Kaltura - Known Issue - Course media gallery import doesn't show all Canvas courses

If an instructor uses Kaltura's course media gallery (currently listed as "Kaltura Media" in the Canvas course menu), they may wish to import that course media gallery into another course. Currently the import function will only display previously taught courses in which the user has the role of "Teacher" or "Principal Instructor" has selectable options to import course media galleries from.

    Affects

    • Instructors who wish to import Kaltura course media galleries from previously taught Canvas courses in which they do not have the "Teacher" or "Principal Instructor" role.

    Status

    This issue is present as of 4/24/19. Learn@UW Madison has notified Kaltura of the issue and is working to find a solution.

    Workaround

    Instructors can contact the DoIT Help Desk to request escalation to the Learn@UW Madison team. Be sure to mention which course(s) you want to import Kaltura course media galleries from.




    Keywords:Kaltura, course, media, gallery, import, Canvas, role, teacher, pricipal, instructor   Doc ID:91275
    Owner:Learn@UW Madison .Group:Learn@UW-Madison
    Created:2019-04-24 08:52 CSTUpdated:2019-09-03 08:33 CST
    Sites:DoIT Help Desk, Learn@UW-Madison
    Feedback:  0   0