WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows)

This document describes how to download, install, and connect the WiscVPN Palo Alto GlobalProtect VPN client onto a Windows computer.

To install legacy versions of the client, please visit Index of Clients.

Note: This client is compatible only with Windows 7 and later.

Note: If you are having trouble installing WiscVPN, try disabling the antivirus on your machine. When you are done with the installation, re-enable your antivirus. Reboot your computer before trying to connect to WiscVPN.

Note: It is a common mistake to download the app version from the Windows store, which is not part of the standard installation process. Please make sure to download the client below.

Download the Client

Instructions for Installing the Palo Alto GlobalProtect VPN Client

  1. After downloading the file, navigate to your Downloads folder and locate the .msi file. Double-click it to begin the installation.

    Locate the downloaded file in the downloads folder.

  2. Follow the prompts given to you by the setup wizard.

    Click Next.
    Click Next.
    Click Next.
    If a Windows Security prompt pops up, please click "Allow".
    Click Close.

If you experience issues installing WiscVPN using GlobalProtect on Windows, please see WiscVPN - Troubleshooting the Palo Alto GlobalProtect Client (Windows).

For more information about connecting with the GlobalProtect client, please see WiscVPN - Connecting to the Palo Alto GlobalProtect Client (Windows).

If you experience issues connecting to GlobalProtect, please see Download and Install the GlobalProtect App for Windows (paloaltonetworks.com) for more information

Keywordsinstallation "how to install" vpn global protect download downloading palo alto globalprotect   Doc ID91915
OwnerHelp Desk KB TeamGroupDoIT Help Desk
Created2019-05-22 12:35:52Updated2023-07-03 11:17:38
SitesDoIT Help Desk
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