Note: Please remove Symantec from any personally owned devices. Regarding UW-owned devices, if you have IT support, they will likely coordinate the removal of Symantec from your device (do not remove yourself). If you have questions about Symantec on your UW owned device, please contact your local IT support, otherwise feel free to open a case with the DoIT Help Desk.

Note: Uninstalling Symantec should automatically enable Windows Defender, Windows built-in protection suite. To learn more about Windows Defender, and to check that it is enabled, follow the instructions here.

Note: If your some reason you are unable to uninstall Symantec by following the instructions in this document, you may have to remove the program manually; see Manually Uninstalling Symantec Products.

1. Use the Windows key or icon to open the Start Menu.

   

   
   

2. Search for the phrase "Add or remove programs" and select the System Settings option with a gear icon:

   

   
   

3. You should now be redirected to the "Apps & features" settings in System Preferences. Using the search bar, search for Symantec Endpoint Protection:

   

   
   

4. Select Uninstall. Another prompt may appear, in which case Uninstall can be selected again.

   
   

5. You may be prompted to enter credentials if User Account Control is configured. If so, enter credentials to make changes.

   

   
   
6. The installation should be now be successful. You additionally may be prompted to restart the device to complete changes. If so, save all work and proceed.