Support News

Canvas - Box Integration Unavailable

Posted: 2019-04-01 14:27:21   Expiration: 2019-04-02 08:31:45

Disclaimer: This news item was originally posted on 2019-04-01 14:27:21. Its content may no longer be timely or accurate.

Starting around 2:50 pm CDT, Canvas users have been unable to access Box. Users report a "“We’re sorry, but something went wrong” error when attempting to launch Box from within Canvas.

This issue appears to be affecting multiple institutions, including UW-Madison. Instructure has been notified.

-- Learn@UW Mad