Disclaimer: This news item was originally posted on Friday, Apr 26, 2019. Its content may no longer be timely or accurate.

Kaltura: Potential performance degradation (2:45 p.m. 4/24/19) - RESOLVED

Posted: 12:44:47, Friday, Apr 26, 2019   Expiration: 07:30:00, Tuesday, Apr 30, 2019  

UPDATE: Kaltura reported that the service issue was resolved as of 4:00 p.m. on Friday, April 26, 2019.

Kaltura users may experience long delays with uploading and processing of media files, especially large files (1+ GB size). Kaltura reports an ongoing storage issue affecting the East coast data center and has shifted all traffic to the West coast data center. While this action mitigates other more significant issues, it is the cause of the performance degradation. This announcement will be updated as developments occur. The vendor provides information about service availability at https://status.kaltura.com/.

Your patience is appreciated as the vendor works to resolve the situation.

-- Kaltura Service Management

Created: 06:50:35, Thursday, Apr 25, 2019 (by Peter M.)
Updated: 09:33:18, Monday, Apr 29, 2019 (by Peter M.)