Support News

Slow Load Times, Error Messages in Canvas (RESOLVED)

Posted: 2019-04-29 07:24:29   Expiration: 2019-05-06 07:24:29

Disclaimer: This news item was originally posted on 2019-04-29 07:24:29. Its content may no longer be timely or accurate.

Instructure has reported that users may have experienced slow load times or error messages while accessing Canvas on Sunday, April 28th, between 7:55 PM and 8:20 PM (CDT).

Technologists at Instructure were made aware of the issues and resolved them by 8:20 PM that same day.

More details are available on the Instructure status page for the incident here:

-- Learn@UW Mad: Susan Sloan