Support News

Blackboard Collaborate Original: Scheduled Emergency Maintenance (3:00 - 4:00 a.m. 6/13/19)

Posted: 2019-06-12 10:45:00   Expiration: 2019-06-13 16:30:00

Disclaimer: This news item was originally posted on 2019-06-12 10:45:00. Its content may no longer be timely or accurate.

The vendor plans to perform scheduled emergency maintenance from 3:00 a.m. to 4:00 a.m. on Thursday, June 13, 2019, to resolve an issue with using the telephony feature to connect to a session. Collaborate Original users will be unable to join sessions, access recordings, and run existing sessions for periods of time during the maintenance window. Users will need to re-attempt the action (e.g., access session/recording, etc.) if affected.

Your patience is appreciated as the vendor performs this important work.

-- Blackboard Collaborate Service