Kaltura: Possible delays with transcoding process (7:09 a.m. 7/10/19) - RESOLVED
Posted: 10:18:53, Wednesday, Jul 10, 2019 Expiration: 16:30:00, Thursday, Jul 11, 2019
[RESOLVED: 4:51 a.m. 7/11/19]:The vendor reports that the issue is fully resolved and both sites are active.
[UPDATE: 4:00 p.m. 7/10/19]: The vendor reports that the issue has been resolved and will monitor the service through Thursday, July 11. They will provide another update when traffic is shifted back from the secondary data center.The vendor reported an issue with the East coast data center, as of 7:09 a.m. on Wednesday, July 10, 2019. All traffic has been shifted to a redundant site to mitigate the situation. Users may experience minor delays in turnaround time when uploading new media files.
Your patience was appreciated as the vendor worked to resolve the issue.
-- Kaltura Service Management
Created: 09:23:31, Tuesday, Jul 9, 2019 (by Peter M.)
Updated: 08:29:41, Thursday, Jul 11, 2019 (by Peter M.)