Disclaimer: This news item was originally posted on Wednesday, Jul 17, 2019. Its content may no longer be timely or accurate.

Canvas Media Maintenance (7/26-7/27)

Posted: 10:18:46, Wednesday, Jul 17, 2019   Expiration: 10:18:46, Monday, Jul 29, 2019  

Instructure will be performing maintenance on our Canvas instance on Friday, July 26th. It will start at 11:00 PM CDT (4:00 AM UTC), and they anticipate this event will last up to 6 hours.

This maintenance event will affect the ability to upload new media and subtitles to the media servers within Canvas. Affected areas include any tool where a user would record or upload media within Canvas, specifically the Record/Upload Media option within the text editor.

Access to Canvas will not be affected, nor will the Kaltura media service be affected by this work. Users will be able to access previously uploaded videos during this window.

-- Learn@UW-Madison: Susan Sloan

Created: 10:46:22, Wednesday, Jul 17, 2019 (by Susan S.)
Updated: 10:46:22, Wednesday, Jul 17, 2019 (by Susan S.)