Support News

Top Hat-Canvas Sync Known Issue

Posted: 2019-08-27 11:06:28   Expiration: 2019-09-03 11:06:28

Disclaimer: This news item was originally posted on 2019-08-27 11:06:28. Its content may no longer be timely or accurate.

There is a known issue with instructors being unable to find their Canvas course and sync it from Top Hat.

This issue has to do with a recent update to Top Hat that does not recognize Principal Instructors as a teacher role in Canvas. Top Hat is working on a fix they hope to deploy before the beginning of the semester. Please contact the Learn@UW-Madison team at learnuwsupport@doit.wisc.edu if you are experiencing this problem or have any questions.

-- Learn@UW-Madison: James Mckay