Support News

Blackboard Collaborate: Unexpected Service Outage (10:00 a.m. 8/28/19) - Resolved

Posted: 2019-08-28 11:45:00   Expiration: 2019-09-04 16:39:29

Disclaimer: This news item was originally posted on 2019-08-28 11:45:00. Its content may no longer be timely or accurate.

This issue has been resolved by the vendor as of 8/30/19 at 3:14 p.m.

Users are unable to use the Blackboard Collaborate Original and Ultra Telephony services, starting at 10:00 a.m. on Wednesday, August 28, 2019. The vendor is aware and actively working to resolve the issue.

At this time, they suggest using in-session audio for communication.

Your patience was appreciated as the vendor worked to resolve this issue.

-- Blackboard Collaborate Service