Support News

Users Experiencing 500 Errors in Canvas (RESOLVED)

Posted: 2019-11-07 09:03:34   Expiration: 2019-11-14 09:03:34

Disclaimer: This news item was originally posted on 2019-11-07 09:03:34. Its content may no longer be timely or accurate.

Starting at around 7:14 PM on Wednesday, November 6th, users may have experienced 500 errors while trying to access and work in UW-Madison's instance of Canvas. Instructure was made aware of the issue, and the errors were resolved as of 7:58 PM that day.

More information on the incident can be found on the Instructure status site here:

-- Learn@UW-Madison: Susan Sloan