Disclaimer: This news item was originally posted on Thursday, Mar 26, 2020. Its content may no longer be timely or accurate.

3/26/20: Kaltura MediaSpace is down - embedded Kaltura media does not display in Canvas

Posted: 15:10:36, Thursday, Mar 26, 2020   Expiration: 15:49:13, Thursday, Mar 26, 2020  

On Thursday 3/26/20 at 3:10 p.m. users reported Kaltura MediaSpace (https://mediaspace.wisc.edu/) loads slowly and displayed error message or a blank screen. Kaltura media embedded in Canvas with the Kaltura-Canvas integration does not display.

[UPDATE 3/26/20 at 3:40 p.m.] Kaltura MediaSpace and the Canvas integration are working normally.

UW System's declared and closed an outage. We expect more details to be released on Kaltura's incident report page. The general status of Kaltura services is available on status.kaltura.com.

-- Learn@UW-Madison: Dan LaValley

Created: 14:15:43, Wednesday, Mar 25, 2020 (by Dan L.)
Updated: 15:49:16, Thursday, Mar 26, 2020 (by Dan L.)