Disclaimer: This news item was originally posted on Friday, Mar 27, 2020. Its content may no longer be timely or accurate.

Canvas - Scheduled Media Server Maintenance (3/28)

Posted: 10:08:54, Friday, Mar 27, 2020   Expiration: 10:00:00, Monday, Mar 30, 2020  

Instructure will be performing additional media server maintenance in our Canvas instance on Saturday, March 28th. It will start at 11:00 PM CDT (4:00 AM UTC), and they anticipate this event will again last up to 2 hours.

During this maintenance window, recording and uploading videos within Canvas, such as through a media comment, may fail. Previously uploaded or recorded videos may also be inaccessible during this time. As a reminder, access to Canvas and Canvas courses will not be affected, nor will the Kaltura media service be affected by this maintenance.

Thank you for your patience through these necessary updates!

-- Learn@UW-Madison: Susan Sloan

Created: 05:14:10, Friday, Mar 27, 2020 (by Susan S.)
Updated: 10:14:25, Friday, Mar 27, 2020 (by Susan S.)