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Kaltura MediaSpace and Canvas integration are not working (RESOLVED)

Posted: 2020-03-30 19:45:25   Expiration: 2020-04-06 19:45:25

Disclaimer: This news item was originally posted on 2020-03-30 19:45:25. Its content may no longer be timely or accurate.

[UPDATE, 3/30/20, 9:28 p.m.] Kaltura MediaSpace and the Canvas integration are working again.

[3/30/20, 5:30 p.m.] Kaltura MediaSpace and the Canvas integration stopped working at 5:25 p.m. Monday, March 30th.

Users who attempt to access Kaltura MediaSpace will see a blank page. Users will see a blank space where instructors have embedded Kaltura media in Canvas. Kaltura course media galleries are also blank. We apologize for the inconvenience and appreciate your patience as the vendor works to resolve this issue. An official outage was declared. Kaltura provides updates on their incident page.

-- Learn@UW-Madison: Dan LaValley