Disclaimer: This news item was originally posted on Tuesday, Jul 7, 2020. Its content may no longer be timely or accurate.

Canvas - "Site cannot be reached" Errors (7/7) (RESOLVED)

Posted: 13:40:13, Tuesday, Jul 7, 2020   Expiration: 13:40:13, Thursday, Jul 9, 2020  

Starting at approximately 2:00 PM (CDT) and lasting for about 45 minutes, users may have experienced "Site cannot be reached" or "Server IP address could not be found" errors while accessing or working within Canvas.

Instructure was made aware of the issue, and it has been resolved as of 2:45 PM (CDT). More information on the issue is available at Instructure's status page. If you have need additional support in Canvas, please contact the DoIT Help Desk.

-- Learn@UW-Madison: Susan Sloan

Created: 13:57:58, Tuesday, Jul 7, 2020 (by Susan S.)
Updated: 13:57:58, Tuesday, Jul 7, 2020 (by Susan S.)