Canvas - Known Issue with SCORM and Browsers (UPDATED)

Posted: 14:11:11, Monday, Jul 20, 2020   Expiration: 14:11:11, Monday, Aug 31, 2020  

We've been made aware of a known issue in Canvas with SCORM assignments and certain browsers. When a SCORM assignment is created in a course, taking that assignment as a student in one of the affected browsers only returns a grade of 0, regardless of the score that was achieved through the SCORM assignment.

The following browsers have been tested and reported as being affected by this bug:

  • v 84 Chrome (Desktop)
  • v 13.1 Safari (Desktop)
  • v 84 Chrome Mobile Browser
  • v 27 Firefox Mobile Browser
  • Canvas Student App

As a workaround, please use an alternate browser, such as Firefox for desktop. For more information on supported browsers in Canvas, please see this document from Instructure.

Instructure is aware of this issue, and we are monitoring any progress made towards a fix. If you have additional questions or concerns, please contact the DoIT Help Desk.

-- Learn@UW-Madison: Susan Sloan

Created: 09:19:33, Monday, Jul 20, 2020 (by Susan S.)
Updated: 13:41:47, Wednesday, Jul 22, 2020 (by Susan S.)