Disclaimer: This news item was originally posted on Thursday, Aug 27, 2020. Its content may no longer be timely or accurate.

Canvas - Google Apps LTI Emergency Updates (8/26)

Posted: 10:44:49, Thursday, Aug 27, 2020   Expiration: 10:44:49, Thursday, Sep 3, 2020  

Due to ongoing capacity issues, Instructure made several emergency updates to their Google Apps LTI on Wednesday, August 26th, at 12:00 AM until 1:00 AM and again at 2:00 PM until 3:00 PM.

During this work, there should have been no interruptions in service. However, we've received reports that users may have experienced slowness or errors while trying to work with the Google applications, such as Drive, within Canvas during those update windows.

The work performed by Instructure and the subsequent service interruptions would not have affected regular access to Google apps tools outside of Canvas.

If you have any questions or concerns, please contact the DoIT Helpdesk.

-- Learn@UW-Madison: Susan Sloan

Created: 06:03:15, Thursday, Aug 27, 2020 (by Susan S.)
Updated: 11:10:16, Thursday, Aug 27, 2020 (by Susan S.)