Support News

Canvas - Google Apps LTI Emergency Updates (8/26)

Posted: 2020-08-27 10:44:49   Expiration: 2020-09-03 10:44:49

Disclaimer: This news item was originally posted on 2020-08-27 10:44:49. Its content may no longer be timely or accurate.

Due to ongoing capacity issues, Instructure made several emergency updates to their Google Apps LTI on Wednesday, August 26th, at 12:00 AM until 1:00 AM and again at 2:00 PM until 3:00 PM.

During this work, there should have been no interruptions in service. However, we've received reports that users may have experienced slowness or errors while trying to work with the Google applications, such as Drive, within Canvas during those update windows.

The work performed by Instructure and the subsequent service interruptions would not have affected regular access to Google apps tools outside of Canvas.

If you have any questions or concerns, please contact the DoIT Helpdesk.

-- Learn@UW-Madison: Susan Sloan