Support News

Blackboard Collaborate Ultra Server Issues

Posted: 2020-09-14 09:42:22   Expiration: 2020-09-21 09:42:22

Disclaimer: This news item was originally posted on 2020-09-14 09:42:22. Its content may no longer be timely or accurate.

BBCU experienced a number of server issues from last Tuesday through Sunday.

Due to a faulty server, user may have experienced a number of issues with Blackboard Collaborate Ultra from September 10th-September 13th. These issues included, though are not limited too, failure to connect to a session, being kicked out of a session, a session ending due to "inactivity" etc. If you experience any issues with BBCU, please refresh your browser. If that does not fix the issue, please contact the Help Desk or "Report an Issue" in the BBCU session itself. Blackboard currently reports the server issue is fixed.

-- Learn@UW-Madison: James Mckay