Disclaimer: This news item was originally posted on Monday, Sep 21, 2020. Its content may no longer be timely or accurate.

Atomic Assessments - Intermittent Outages (RESOLVED)

Posted: 10:01:39, Monday, Sep 21, 2020   Expiration: 17:00:00, Monday, Sep 21, 2020  

As of 1:30 pm CT on 9/21/2020, Atomic Jolt has resolved the issues that were causing intermittent outages for Atomic Assessments.

Starting the evening of 9/20/2020, instructors and students intermittently received 503 Service Unavailable errors when attempting to access the instructor interface or their Atomic Assessments assignments. Atomic Jolt, the vendor for Atomic Assessments, discovered that this issue was caused by a high number of imports that were happening. Import/course copy processes may be continue to be degraded and take longer than normal over the next 24 hours while Atomic Jolt works to address the issues that caused the original problems. 

If you continue to receive a 503 Service Unavailable error, try accessing the content again in a few minutes. If the issue persists, or if you are unable to make a course copy, please contact the DoIT Help Desk.

-- Learn@UW-Madison: Mallory Conlon

Created: 19:05:52, Sunday, Sep 20, 2020 (by Mallory C.)
Updated: 13:43:08, Monday, Sep 21, 2020 (by Mallory C.)