Support News

Blackboard Collaborate Ultra recordings are not copying to Kaltura MediaSpace (Resolved)

Posted: 2020-12-18 17:33:14   Expiration: 2020-12-25 17:33:14

Disclaimer: This news item was originally posted on 2020-12-18 17:33:14. Its content may no longer be timely or accurate.

Blackboard Collaborate Ultra recordings stopped being copied to Kaltura MediaSpace from approximately 6 p.m. on Tuesday, December 15th until 11:55 p.m. on Friday December 18th. Recordings started copying again at approximately 12:05 a.m. on Saturday December 19th.

While recordings were not being automatically copied they could still be manually downloaded and uploaded to Kaltura MediaSpace or into Kaltura from Canvas. Learn@UW-Madison contacted UW System who investigated and resolved the issue.

-- Learn@UW-Madison: Dan LaValley