Support News

Canvas - Rich Content Editor Errors (1/13/21) [RESOLVED]

Posted: 2021-01-13 13:44:04   Expiration: 2021-01-18 13:44:04

Disclaimer: This news item was originally posted on 2021-01-13 13:44:04. Its content may no longer be timely or accurate.

Starting at around 12:00 PM on January 13th, users may have experienced errors while working in the Rich Content Editor (RCE) tool in Canvas, including being unable to access the "Files" tab.

Instructure was made aware of the issue, and after investigating, applied a fix at approximately 1:20 PM. For more information on the incident, please see Instructure's status page.

If you are experiencing any additional issues or have any questions, please contact the DoIT Help Desk.

-- Learn@UW-Madison: Susan Sloan