Disclaimer: This news item was originally posted on Wednesday, Jan 13, 2021. Its content may no longer be timely or accurate.

Canvas - Rich Content Editor Errors (1/13/21) [RESOLVED]

Posted: 13:44:04, Wednesday, Jan 13, 2021   Expiration: 13:44:04, Monday, Jan 18, 2021  

Starting at around 12:00 PM on January 13th, users may have experienced errors while working in the Rich Content Editor (RCE) tool in Canvas, including being unable to access the "Files" tab.

Instructure was made aware of the issue, and after investigating, applied a fix at approximately 1:20 PM. For more information on the incident, please see Instructure's status page.

If you are experiencing any additional issues or have any questions, please contact the DoIT Help Desk.

-- Learn@UW-Madison: Susan Sloan

Created: 07:46:34, Wednesday, Jan 13, 2021 (by Susan S.)
Updated: 14:33:42, Wednesday, Jan 13, 2021 (by Susan S.)