Support News

Postponed: Zoom Client Update on November 1, 2021

Posted: 2021-08-25 13:30:45   Expiration: 2022-04-01 13:30:45

Disclaimer: This news item was originally posted on 2021-08-25 13:30:45. Its content may no longer be timely or accurate.

Update: On October 19, 2021, Zoom announced they are postponing their policy to require Zoom users to use the desktop version 5.5.0 or later starting November 1, 2021. They have not provided a new date. Updates will be shared here when available.


Zoom announced they will require customers to update their Zoom software to ensure it is no more than nine months behind the current version, at any given time starting November 1, 2021. See below for additional information from the vendor.

Users will be prompted to update their software when using Zoom if their version falls behind the nine-month window. For example, if on November 1st the latest version of the Zoom Client was released in September 2021, customers who try to access Zoom services with a version prior to January 2021 will be prompted to update to a more recent version before they can access the platform.

This change is in line with industry best practices and designed to help ensure that Zoom users receive the latest Zoom features, as well as any privacy and security enhancements we make to the platform. To prepare for the new schedule, we recommend customers update to the latest release by November 1st.

As always, we recommend you regularly download and update to the latest version of the Zoom software by checking for updates within the Zoom client or by navigating to to take advantage of all our latest security and functionality features.

This policy will affect:

  • Zoom Client: Windows, Mac, Linux, iOS, and Android
  • Zoom Rooms
  • Zoom Rooms Controller
  • Zoom Phone Appliances
  • Outlook Plug-in (5.5.1)
  • Browser Extension (Chrome: 1.6.3, Firefox: 2.1.13)
  • VDI Client
  • Virtual Room Connector
  • Meetings Connector
  • Recording Connector
  • Client SDK

Please note that while the minimum Zoom Client software version required for this schedule is 5.5.0, we may require additional updates outside of this release window to address larger security or compliance features. We always encourage customers to look at our release notes for any included security enhancements.

Learn more about this change.

 --- Team Zoom 

-- Zoom: Christina Gomez