Zoom no longer supports computer/mobile app versions older than 5.3.0 starting 08/06/22

Posted: 20:55:22, Thursday, Aug 4, 2022   Expiration: 20:55:22, Friday, Aug 11, 2023  

On August 6, 2022, Zoom will retire significantly older computer Zoom application versions, Zoom Rooms, Zoom Phone, Virtual Room Connector, SDK, and VDI to address a security vulnerability.

After August 6, 2022, users will not be able to log in or join meetings using a computer or mobile Zoom application version below 5.3.0 (originally released in September 2020). Affected individuals will receive targeted communication about this change. They will be encouraged to download and update to the latest version of Zoom software to take advantage of Zoom's latest security and functionality features.

Individuals who go to https://uwmadison.zoom.us to start or join a meeting using a web browser (e.g., Firefox, Chrome, Safari, Edge) will not be impacted by this change. 

Note: Individuals using a computer managed by their IT department may not see the option to update the Zoom computer application. If the update option is not available, individuals will need to contact their IT department for further support.

The Zoom products that have a new minimum version required as of 8/6/2022 include:

  • Zoom Application/Client: Windows, macOS, Linux, iOS, Android, Intune and Blackberry (5.3.0)
  • Zoom Rooms (5.3.0)
  • Zoom Phone Appliances (5.3.0)
  • VDI Client and VDI Plug-in (3.2.0 (5.3.45604.0927))
  • Virtual Room Connector (Platform-VRC-EP-20220415)
  • Meeting SDK Client
    • Win : 5.4.54524.1229 (2020-12-29)
    • MacOS : 5.4.54528.1230
    • IOS :5.4.54520.1229
    • Android : 5.4.3.603
  • Video SDK Client
    • Windows, macOS, iOS, Android (1.0.2)

Chrome OS app, Outlook Plugin, and Browser Scheduler Extensions for Chrome and Firefox are not affected by this.

View Zoom's original notification about this change.

-- Zoom: Christina Gomez

Created: 01:19:08, Thursday, Aug 4, 2022 (by Christina G.)
Updated: 21:53:49, Thursday, Aug 4, 2022 (by Christina G.)