Support News

NameCoach - Unplanned Outage [Resolved]

Posted: 2024-01-19 07:46:26   Expiration: 2024-01-20 07:46:26

Disclaimer: This news item was originally posted on 2024-01-19 07:46:26. Its content may no longer be timely or accurate.

NameCoach Roster is not displaying the course roster

Outage Description

NameCoach Roster link inside of Canvas courses is not displaying the course roster. 

Impact to Users

Due to this issue, you will not be able to listen to students\\\\\\\' or instructors\\\\\\\' recorded names inside of Canvas.


There are no known workarounds at this time.

Estimated time to resolution or next update

We have worked with our vendor and as of 10:00 AM Jan 19th, the NameCoach Roster link should be working. 

-- Learn@UW-Madison: Keegan Shaw