Support News

HelioCampus AC - Scheduled Maintenance April 20

Posted: 2024-04-12 13:08:10   Expiration: 2024-04-20 16:00:00

Disclaimer: This news item was originally posted on 2024-04-12 13:08:10. Its content may no longer be timely or accurate.

On Saturday, April 20, from 7:00am-11:00am, the HelioCampus infrastructure team will perform planned maintenance on the HelioCampus AC platform. This work may result in intermittent service interruptions but they should be minimal.

This work includes the following: 

  • Upgrade and test WAN switches: This will result in no more than 5 minutes of downtime of our production instance.
  • Test recently upgraded domain controllers: This may result in a few intermittent connectivity issues with our production instance that last for no more than a few seconds.
  • Upgrade our file storage infrastructure: This will result in no additional downtime.

-- Learn@UW-Madison