Support News

Engage eReader Maintenance - 7/24/2024

Posted: 2024-07-12 12:30:00   Expiration: 2024-07-25 16:30:00

Disclaimer: This news item was originally posted on 2024-07-12 12:30:00. Its content may no longer be timely or accurate.

RedShelf, the vendor of the Engage eReader, will be performing planned maintenance on Wednesday, 7/24/2024 from 10:00 PM CST - 11:00 PM CST.

Impact:

RedShelf will be performing scheduled maintenance on their eReader and RedShelf platform to enhance the security of their systems. During this maintenance window, users may experience brief interruptions in accessing the eReader and the RedShelf website.

Reason: 

RedShelf is updating back-end services related to the Reader and Shelf platforms. They apologize for any inconvenience this may cause and appreciate your understanding as they work to make their systems more secure.

Updates: 

Please check https://status.redshelf.com/ for real-time updates on the maintenance progress.


If you have any questions or concerns, please contact their support team at help@redshelf.com.

-- Learn@UW-Madison: Rhianna Campbell