Support News

Top Hat Login Issues (Resolved)

Posted: 2024-10-18 11:50:42   Expiration: 2024-10-18 15:26:06

Disclaimer: This news item was originally posted on 2024-10-18 11:50:42. Its content may no longer be timely or accurate.

Users are currently unable to access Top Hat. There is no current workaround, but the vendor expects to resolve the issue around 2:00PM CST.

Outage Description

Users have reported they are unable to login to Top Hat. Technologists are aware and have reached out the vendor regarding the outage.

Impact to Users

Users are unable to login to Top Hat.

Workarounds

There are no known workarounds at this time.

Estimated time to resolution or next update

This issue has been resolved as of 3:30 PM, 10/18/24.

-- Learn@UW-Madison: Andrew Mueller